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※ Due to the performance failure of the advertising product itself, customers can enjoy the following services with the purchase certificate:
● Within 7 days from the date of product purchase, if the product has performance and quality problems, the customer can choose to return or change the machine;
● Within 18 days from the date of product purchase, if the product has a quality problem, you can choose to repair or replace the product of the same model and specification.
● Within one year from the date of product purchase, if the product has a quality problem, our company provides a free warranty service; the software is free of charge for a long-term upgrade.
● Paid preferential maintenance service after 1 year from the date of product purchase (additional maintenance contract signed); long-term free software upgrade service
※ If the user has the following conditions, he will not be able to enjoy free warranty service
● Exceeds the specified warranty period;
● The product does not have the original nameplate or the serial number of the product has been altered, and caused mechanical damage caused by human factors. ● Mechanical failure caused by failure to use, maintain, and maintain according to the product instruction manual;
● Mechanical failure caused by use in uncomfortable environments (such as sunlight, rain, failure to ground the power system, excessively high or low voltage, etc.);
● Physical damage and damage caused by the user's own transportation, drop and collision during transportation;
● Mechanical failure due to accidental force majeure (fire, lightning, etc.);
● The malfunction caused by the customer's modification of the machine.
※ Warranty statement
● Our company only assumes the warranty responsibility for the original parts and boards when it leaves the factory. The company will not bear the warranty responsibility for any mechanical failure caused by any parts or boards installed by the user or the dealer.
● During the warranty period, if conditions are necessary, our company will have the right to exchange the same brand or different brand of similar components with the performance of the original faulty part, and all the components for repair and replacement belong to our company.
● After the warranty period expires, Huibaimei will provide users with paid maintenance services.